Booking Requests
All booking requests are subject to availability. Bookings are only confirmed with an email receipt.
Payment Terms
All bookings require a non-refunderable deposit to be paid. Once the full non-refunderable deposit is received, a receipt voucher will be issued.
Rates Validity
All prices are valid for dates indicated. Unless otherwise stated, rates are quoted in currency of destination country. Accommodation prices are for room only and do not include transfers or meals unless indicated. Children prices are based on the use of existing bedding and prices for additional bedding are available upon application. Rates are subject to change without notice.
Quotations
All quotations are subject to availability and are not guaranteed until the booking is confirmed and deposited. Prices quoted are final once full payment is received. Travel Accom Pty Ltd (T/A australianaccom.com & nzaccom.com) (Receivers and Managers Appointed) (In Liquidation) is a booking agent and not a travel agent.
Deposits
A deposit of 20% of the total booking amount is required within 7 days of the confirmation of booking unless otherwise advised in writing. Bookings will automatically cancel, without notification, where the deposit is not received within 7 days of the confirmation. Certain products/services attract different deposit requirements and these will be advised to you in writing at the time of booking. All deposits paid to Travel Accom Pty Ltd (Receivers and Managers Appointed) (In Liquidation) are non refundable except in the event of extreme hardship in the opinion of Travel Accom Pty Ltd. We reserve the right to cancel the booking and relinquish all money owing to the product, subject to them being in the agreement.
Final Payment
Final payment is required in accordance with the supplier of the product / service. This is determined by the supplier not Travel Accom Pty Ltd. For example; final payment is normally required 1 month prior to travel unless otherwise advised. Bookings made within 30 days of travel, final payment is due within 48 hours of confirmation. Bookings made within 7 days of travel, final payment is due on confirmation. If not paid when due, Travel Accom Pty Ltd reserves the right to cancel bookings on behalf of the product / service supplier without notice. Certain products / services attract different payment requirements and these will be advised to you in writing at the time of booking on behalf of the product / service supplier. The credit card holder gives Travel
Cancellation Policy
All cancellations must be received in writing, either via email or facsimile. (See Below for Private Properties special terms) This is determined by the supplier not Travel Accom Pty Ltd. For example; Bookings cancelled 30 days or more prior to travel will have no further cancellation fees apart from the original deposit (private properties have different cancellation policies). Bookings cancelled between 14 days and 30 days prior to the day of travel will forfeit the 50% of total amount plus any additional fees incurred by us from the supplier. Bookings cancelled within 14 days prior or less means that the customer is liable for the full balance. Certain products/services will apply additional cancellation charges and these will be advised to you in writing at the time of booking. It is at the full discretion of Travel Accom Pty Ltd and or the supplier as to what monies are refundable.
Private Property Special Terms
All bookings require a deposit of 50% of the total value of your accommodation payable within 7 days of the booking being made. Bookings cancelled more than 3 months prior to the proposed occupancy, will receive a refund of any deposit paid (LESS CANCELLATION ADMIN FEE OF $150 AND) less any Credit Card or other transaction fees incurred. Bookings cancelled within 3 months of arrival date, will receive NO refund unless the property can be re-booked, in full for the same dates, less any charges incured.
